How to Start an In-House Delivery Fleet with Lynxo?

We know the real challenges you’re facing

If you’re thinking about running your own delivery fleet, you’re probably dealing with pressure from all sides:

  • Customers want faster delivery

  • Third-party couriers are expensive or unreliable

  • Operations feel messy and hard to control

  • Visibility is low, and problems surface too late

This is normal. Most retail and supplier teams reach this point before bringing delivery in-house.
Lynxo is built to help you move step by step — starting small, staying in control, and scaling without chaos.

1. Build vs outsource: quick decision guide

Build an in-house fleet when:

  • You have consistent daily delivery volume

  • Delivery quality impacts your brand

  • Courier costs keep increasing

  • You need control over timing and customer experience

Outsource when:

  • Volumes are unpredictable

  • Delivery is not core to your business

Many companies start hybrid. Lynxo supports both models in one system.

2. Define your delivery promise (same-day, next-day, scheduled)

Start with a clear promise:

  • Same-day for nearby zones

  • Next-day for wider coverage

  • Scheduled delivery for bulky or high-value items

Lynxo lets you set different service types and rules without complexity.

3. Zone design and service coverage planning

Smart zoning reduces cost and delays:

  • Group nearby areas into delivery zones

  • Assign service levels per zone

  • Control maximum distance and time per route

Lynxo visualizes zones and applies them automatically during dispatch.

4. Fleet sizing basics (drivers, vehicles, shifts)

Right-sizing avoids waste:

  • Estimate daily orders per zone

  • Define stops per driver per shift

  • Choose vehicle types based on order size

Lynxo helps balance workload so drivers are fully utilized without overload.

5. SOPs: pickup, scanning, delivery attempt, POD, returns

Clear SOPs keep operations consistent:

  • Pickup scanning at store or warehouse

  • Mandatory delivery attempt logging

  • Proof of Delivery via photo or signature

  • Structured return and failed delivery flow

Lynxo enforces SOPs through the driver app, not training slides.

5. Cost model (cost/stop, cost/order, utilization)

Understand your real delivery cost:

  • Cost per stop

  • Cost per order

  • Driver and vehicle utilization

Lynxo tracks actual performance so you see real costs, not estimates.

6. Safety + compliance basics (what to prepare)

Before launch, prepare:

  • Driver onboarding and ID verification

  • Vehicle documentation and insurance

  • Basic safety guidelines and checklists

Lynxo keeps driver and vehicle records centralized.

7. Launch plan: pilot area → expansion playbook

Start small and scale with confidence:

  • Launch in one zone or city

  • Measure performance and fix gaps

  • Expand zones and fleet gradually

Lynxo makes expansion a configuration change, not a rebuild.


How Lynxo manages daily operations (auto-assignment, routing, driver app, POD, analytics)

Lynxo runs your in-house fleet end to end:

  • Orders auto-assigned to drivers

  • Routes optimized by zone and capacity

  • Driver app handles tasks, navigation, and POD

  • Live dashboards show delivery status and KPIs

You stay in control, your team stays focused, and delivery becomes a strength — not a headache.