Industry
Delivery & Dispatch Software for Propane Delivery
Run recurring propane routes with service-time accuracy, time windows, proof-of-service, and fewer missed stops.
Built for: Propane companies looking for routing + dispatch to improve stop efficiency and handle exceptions.
If you run Propane Delivery operations, you already know the hardest part is not creating a plan. It is staying in control when the plan breaks.
You are probably dealing with:
- Recurring routes still have daily exceptions (access, dogs, locked gates)
- Service times vary and planning becomes unrealistic
- Missed stops create expensive return trips
Lynxo gives you a real-time command center for route-based work: live map, route edits, realistic ETAs, proof, and the analytics to lower cost per stop.
What you get on day one
- A dispatch workflow your team can follow without spreadsheets
- A driver app that keeps work moving even when connectivity drops
- Proof and timestamps that reduce disputes, callbacks, and write-offs
Common challenges in Propane Delivery
- Recurring routes still have daily exceptions (access, dogs, locked gates)
- Service times vary and planning becomes unrealistic
- Missed stops create expensive return trips
- No clean proof-of-service when customers dispute
- Dispatch lacks visibility into which stops are at risk
KPIs to improve
- Stops per driver-day
- Missed stop rate
- Miles per stop
- First-attempt success rate
- Cost per stop
In the real world
These are the moments where operations either stay in control or the day turns into firefighting.
Locked gate
Situation
Driver cannot access the tank area.
What breaks
Stop fails; route timing cascades.
How Lynxo responds
Record exception reason + photo; reschedule and store updated access notes for next time.
Improves
First-attempt success · Fewer return trips · Customer satisfaction
Service time underestimated
Situation
A stop takes longer than expected, pushing others late.
What breaks
Routes end late and overtime increases.
How Lynxo responds
Track stop service times and update planning assumptions so routes are realistic.
Improves
Overtime reduction · Better planning · On-time %
Customer disputes fill
Situation
Customer claims they were not serviced.
What breaks
Manual logs are insufficient.
How Lynxo responds
Capture proof-of-service (photo/GPS/timestamp) and sync records back via webhook.
Improves
Dispute resolution · Trust · Less admin time
Typical workflow
- 1
Intake + validation
Import stops via API; validate addresses, time windows, and required fields before dispatch.
- 2
Dispatch planning
Assign work to the right crews and vehicles based on zone, capacity, skills, and SLA urgency.
- 3
Route optimization
Build feasible sequences with realistic service times and constraints (windows, pickups/returns, access rules).
- 4
Execution (driver app)
Drivers run the plan with offline support; dispatch can resequence, reassign, or split routes live.
- 5
Proof + exceptions
Capture photos/signatures/GPS, and track exceptions with reasons so disputes and compliance are covered.
- 6
Analytics + improvement
Measure on-time and cost-per-stop by zone/crew; use the data to tighten windows and reduce rework.
Constraints to design for
Recurring schedules
Stable routes with frequent day-of changes.
Access constraints
Gated areas, rural properties, safety considerations.
Service time variance
Fill time differs by tank and setup.
Proof-of-service
Photos/timestamps reduce disputes.
How you would configure Lynxo
This is the practical setup checklist that makes the workflow work in Propane Delivery.
Stops + windows
- Define stop types
- Set time windows
- Set service times
- Require proof fields
Routing rules
- Zones/territories
- Driver capacity
- Skills/vehicle types
- Exception handling
Integration
- Create jobs via API
- Push status via webhooks
- Sync proof
- Close the loop to ERP/CRM
How Lynxo fits
Real-time command center (live map, route edits)
Predictive routing (traffic + delay-aware adjustments)
Customer notifications + ETAs
Driver app with offline mode
Proof of delivery (photo/signature/GPS)
Analytics for window and zone performance
API + webhooks for two-way sync
Placeholder visual. Replace with real screenshots later.
Integrate via API + webhooks
Connect orders/jobs into Lynxo, and push status updates and proof of delivery back to your systems. This keeps dispatch accurate and eliminates double entry.
Typical systems: CRM/ERP, order intake, notifications (SMS/email), support tools, and BI.
What to measure
Use these targets as a starting point. As you onboard real customers, replace them with your own benchmarks.
On-time %
95%+
Start by tightening windows only where needed.
Cost per stop
Down 10-25%
From fewer miles and better sequencing.
Failed/redo rate
Down 20-40%
From better proof and exception workflows.
ETA-related calls
Down 30-60%
From proactive notifications.
Dispatcher hours/day
Down 1-3 hours
From fewer manual calls and spreadsheets.
Stops per route
Up 5-15%
Depends on service times and density.
FAQ
Can we run recurring routes?
Yes. Keep routes stable and adjust as exceptions occur.
Is proof-of-service supported?
Yes. Photo/GPS/timestamps.
Can we handle access issues?
Yes. Capture exceptions and store notes per stop.
Can dispatch change routes live?
Yes. Resequence and reassign instantly.
Can we integrate with our billing system?
Yes via API + webhooks.
Start free for Propane Delivery
Set up routes, dispatch drivers, and measure performance without long onboarding cycles.
Start free for Propane Delivery
Routing + dispatch + ETAs + proof. No credit card required to start.